Writing your company vision

Writing your company vision

Writing your company vision Getting your vision right is critical if you’re to inspire your teams to work together on a common mission. A strong vision offers a company clarity on their reason for being and inspiration for employees to go the extra mile. For start-ups...
Measuring business performance

Measuring business performance

Measuring business performance Measuring business performance can lead many leaders down a rabbit hole of key performance indicators and self-built measurement techniques. Before you know it management are confused in a world of their own making with formulas and...
Get global strategy right first time

Get global strategy right first time

Get global strategy right first time Creating a global collaborative customer experience strategy can prove a complex and political experience. There’s a lot to consider when starting so I’d like to share some of my own learnings. Consider organisational structure....
Design orientated business

Design orientated business

Design orientated business Design is more than aesthetics. Design is about everything from product building and service provision to pricing and customer experience. More corporate businesses are looking to shift their culture and to adopt a design ethos. They look at...
10 warning signs that show a company is in trouble

10 warning signs that show a company is in trouble

10 warning signs that show a company is in trouble Sometimes a company collapse generates shock and surprise. In some cases even analysts and investors didn’t see it coming. This week we’ve seen the latest in the UK’s long list of retailers heading for extinction. The...
Unicorns need nurturing

Unicorns need nurturing

Unicorns need nurturing The rise of the Unicorns have proved one thing. The speed of growth can take start-ups and their business founders by surprise. Google has a market capitalisation of $360bn whilst Uber is valued at $40bn. The pace of growth means these...