About Us

Helping businesses to survive & thrive in the age of disruption by putting the customer first.

Strategy can change the world.
Activists collaborate to drive change.

We are talented designers, strategic thinkers, project fixers, tech experts & operational doers.

We design with customers, facilitate in workshops and solve in hot houses. Our work is investigative, intense and iterative.

We appreciate the balance between revenue and costs.
We are experts in customer acquisition and loyalty.
We design with profit lift and cost reduction in mind.

SEE SERVICES

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Our Services

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Strategy

We collaborate with clients to develop strategies that help their business thrive.

We help define strategic direction, positioning and change. We work with clients to future proof their business.

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Service Design

We design user-centred experiences that keep customers loyal.

Experiences that make them spend more, stay longer, buy more often and recruit without incentive.

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Voice Of The Customer

We help businesses reach
out to customers at risk of flight.

We help identify opportunities to fix and improve.

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Enterprise Technology

We collaborate with clients to develop technology that is fit for purpose and scalable.

We support with technology strategy, development and deployment. Everything from CRM through to Internet of Things (IoT)

Work

airb2

sage2

telekom

aib

airb2

sage2

telekom

telekom

Approach

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Innovation

We are experts in digital and technology. We bring creative thinking to bear on everyday problems.

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Agility

We are nimble and adaptable to change. We use lean methodologies to accelerate client delivery.

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Futurology

We think ahead for clients. We explore nascent ideas that will soon become mainstream.

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Start to Finish

Like all true activists, we stay the course. We leave clients with a sustainable legacy.

Recommendations

Paul is a terrific customer advocate and an asset to any company that is trying to deliver a better customer experience.

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Aisling Hassell

Head of Global CX, Airbnb

Paul is hands down the best Programme Manager I’ve worked with throughout the course of my career.

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Chuck Berman

Director, Customer Analytics, Sage

I hired Paul after a recommendation. He has definitely lived up to the recommendation by showing an unparalleled work ethic.

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Martijn de Jong

VP Digital Transformation, Deutsche Telekom

Contact Us

 

+44 7786 063053
ENQUIRIES@STRATEGYACTIVIST.COM